Field Notes

Field Notes.

Short observations on product judgment, AI-era work, customer behavior, and leadership through ambiguity.

What looked like a product problem but wasn't

Memo

A recurring escalation, traced upstream, turned out to be an operating model gap dressed in a UI.

How product marketing changed the way I prioritize

Memo

Time spent in positioning rewires how you read a backlog. Some asks are features. Some are evidence the story is unclear.

The difference between shipping work and creating confidence

Memo

Shipping is a date. Confidence is a state. The roadmap that conflates the two slowly loses both.